my Husbands pay pal through his PlayStation store was hacked someone bought a game for...

GetHuman3899610's Hacked Account issue with Playstation from November 2019

Help with my Playstation issue
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Before contacting them, items GetHuman3899610 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3899610's own words
my Husbands pay pal through his PlayStation store was hacked someone bought a game for $**.**. It doesn’t say the name of the game but I do believe he said they purchased it from Russia. We are not happy about this and would like some reimbursement for this issue. He is a very avid game buyer and player usually always has the most up to date things and I’d hate to have to stop purchasing from the PlayStation store and actually purchasing from a game store. Thank you for your future help with this and I am looking forward to hearing from you to resolve this issue.

GetHuman3899610 did not yet indicate what Playstation should do to make this right.

How GetHuman3899610 fixed the problem

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Playstation

Hacked Account issue
Reported by GetHuman3899610
Nov 7th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 89182 others
0 customers following this

Timeline

GetHuman3899610 started working on this issue
Nov 7th, 2019 2:26pm

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