I never opened account for PlayStation store,PlayStation plus but someone has.

GetHuman-bjstripp's Hacked Account issue with Playstation from October 2019

Help with my Playstation issue
First: share to improve GetHuman-bjstripp's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bjstripp's own words
Play offline but ps* games...**** F*,****nascar,grid*,call of duty,**** NHL hockey,Seems that someone else is controlling everything.I have *K TVs all **** but resolution is subpar.picture size wants to be *:* TVs are ** inch.*:* looks terrible not cool ... Ps* is corrupt,remote PS Vita's in my settings,can't change some settings,games I cannot adjust the settings or even get into when I click on them,settings disappear,factory reset...* beeps no good someone using keyboard seems to be controlling my consoles as well as tablets,cellphones,iPads,t.v.'s,gmail,oculus go,all things electronic
I live ** minutes from town,no one knows a thing about fixing this
Want devices to operate correctly,prvately and the ability to communicate with others.Haven't had access to Facebook acct. but someone does.Not techy I drive trucks,I'm older but still enjoy seeing family friends online,phone calls in private.
I have the first out model ps* been enjoying them for years,.own giant library of games,love the bluray for movies.Divorcing wife,never experienced I.D. theft,fraud,hacked phones,Direct T.V.,remote call forwarding.All of this started very day she left(**) months now
Spent thousands already computer techs in Humboldt county ,emails changed,passwords changed,still my devices go corrupt almost immediately at home.device admin always changed,wireless remote router signal strength strong as my modem but have no idea where it is to get rid of it HELP!!!
How GetHuman-bjstripp fixed the problem

We are waiting for GetHuman-bjstripp to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Ps* game consoles
Hacked Account issue
Reported by GetHuman-bjstripp
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 80509 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-bjstripp started working on this issue
Oct 19th, 2019 4:00pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians