I recent bought DLC content from the PlayStation store but the content is not working w...

GetHuman2395397's customer service issue with Playstation from March 2019

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The issue in GetHuman2395397's own words
I was trying to install the content on my game disc but it’s not installing ... I recent bought DLC content from the PlayStation store but the content is not working with my game disc because the game disc was of region two and the purchased content which I bought was of region * so I want PlayStation to give me a refund because money is really valuable to me and I just wasted my money on something which doesn’t even work. The transaction number*ID: ************
The DLC content does not work and is not compatible with my game disc
Paying me back the valuable money I paid for the content, $**.** to be exact
I’ve been a customer for *-* years and I expect PlayStation to give me a full refund on the loss I suffered
Tried contacting the PlayStation live chat but it’s closed
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Playstation

DLC content from the PlayStation store for a game called dragon ball xenoverse *
Customer service issue
Reported by GetHuman2395397
Mar 7th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 34143 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman2395397 started working on this issue
Mar 7th, 2019 3:04pm