Hello, I have a PS* slim. I'm having an issue connecting it to the internet via cat* La...

GetHuman-bilalhaf's customer service issue with Playstation from March 2019

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The issue in GetHuman-bilalhaf's own words
Hello, I have a PS* slim. I'm having an issue connecting it to the internet via cat* Lan cable. It connects to the internet via WiFi with ease. My cable & router are also working fine, all other devices including another PS* connect perfectly. **I've tried the easy automatic method which worked on the second PS*. I have also tried the PPPoE login after consulting my ISP. **Could it be a hardware problem?
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Playstation

Customer service issue
Reported by GetHuman-bilalhaf
Mar 1st, 2019 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-bilalhaf started working on this issue
Mar 1st 9:01am