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The issue in GetHuman2211673's own words
Ps* *tb slim. Spiderman pack one. It was bought on black friday. We are having an issue with freezing in games as well as now freezing when going from one task to another in menu. We have tried all options as to initialization of system as well as rebuild data base. We are not seeming to get anywhere on our own. We have sent in codes when it ask us to when a problem comes up. We have not had the system very long. Were not sure what to make of this problem. Some help with solving it would be greatly appreciated. We just want system to work as it should as we have spent our hard earned money in this as a gift for the family.
GetHuman2211673 did not yet indicate what Playstation should do to make this right.
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