Hi, I recently brought a PS* and NBA*K**. I have tried accessing the “mycareer mode” an...

GetHuman2157043's customer service issue with Playstation from February 2019

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The issue in GetHuman2157043's own words
Hi, I recently brought a PS* and NBA*K**. I have tried accessing the “mycareer mode” and it comes up with this error code: *b**c**b. I’ve tried troubleshooting it by resetting my internet (which works totally fine for other games and PSN) but still no progress. Can you advise? I’ve tried every website and they all tell me to do some weird things with my internet which I’m not keen on doing. Surely there must be an easy explanation?
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Playstation

Customer service issue
Reported by GetHuman2157043
Feb 7th, 2019 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 29913 others
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Timeline
GetHuman2157043 started working on this issue
Feb 7th 7:34pm