A few weeks ago I was automatically signed out of my PSN and every time I tried to log...

GetHuman2149452's customer service issue with Playstation from February 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2149452's own words
A few weeks ago I was automatically signed out of my PSN and every time I tried to log in it says that I have to update my password for security reasons. So I tried resetting my password to get into my account so that I was able to update my password however when the password verification came to my email there was a date of birth verification for security reasons but when I put in the correct date of birth it keeps saying that an error has occurred. The problem is that I don't have access to my PSN account on my Ps*. I would like to recover my account but the password verifications that are being sent to my emails aren't working, so please can you help me recover my account.*My username is ozzy-*****Thank you.
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Playstation

Customer service issue
Reported by GetHuman2149452
Feb 6th, 2019 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2149452 started working on this issue
Feb 6th 8:30pm