I have recently gotten a new Ps*, and I have it as my primary but it is not allowing me...

GetHuman-lsowney's customer service issue with Playstation from January 2019

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The issue in GetHuman-lsowney's own words
I have recently gotten a new Ps*, and I have it as my primary but it is not allowing me to do some functions because I think the PlayStation is also confused about these functions. I was charged about **$ for something I didn’t know about I believe twice from Blizzard a little bit ago. None of the family members in my house want to put credit card information on any account due to getting unknown charges. My Ps Plus ended and is not allowing me to get the ** Day Trial, even though we bought it for a month and ended early. I would like to switch an account in family members to adult but it is not allowing me to on the original family member account.
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Playstation

Customer service issue
Reported by GetHuman-lsowney
Jan 27th, 2019 - 3 mons ago
I have an issue with Playstation too
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Seen by 1 customer so far
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GetHuman-lsowney started working on this issue
Jan 27th 2:13pm