Before contacting them, items GetHuman-kylescul may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-kylescul's own words
My PlayStation comes to a black screen when I start it up , it says connect your DualShock * which I do and it says that I need to download a system update and I don’t have enough storage space to do so . I plug in a usb drive with the downloaded file as instructed , and it says *“The update file cannot be used.Connect a USB storage device that contains an update file for reinstallation for version *.** or later. (CE-*****–*) “**I really need this issue to be fixed as fast as possible and would appreciate if you could contact me as soon as possible .
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