Dear GetHuman, ** So here's my problem, I reinstall rainbow six siege (on disc) when it...

GetHuman1956252's customer service issue with Playstation from January 2019

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The issue in GetHuman1956252's own words
Dear GetHuman, ** So here's my problem, I reinstall rainbow six siege (on disc) when it got done downloading I got the error code CE-****-* and this error code meant that the console is having a problem reading from the HDD, but if I click on the application again it would open just fine. Then when I get to the main menu I see "Installation still in progress." And I can't access anything except for situations, the tutorial videos, and the notifications. I checked and see of the game was updated and it was, it was at the latest version *.** (as of now) and there were no other downloads going in my notifications. I tried restoring my license, going into safe mode and rebuild my database, deleting and reinstalling the game, and cleaning off the disc. I tried all of that multiple times and I've gotten nowhere. This is not a problem with any other game I own on disc, please help me.**-Deandre :)
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Playstation

Customer service issue
Reported by GetHuman1956252
Jan 13th, 2019 - 9 mons ago
I have an issue with Playstation too
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Timeline
GetHuman1956252 started working on this issue
Jan 13th 3:01pm