Dear GetHuman, ** So here's my problem, I reinstall rainbow six siege (on disc) when it...
GetHuman1956252's customer service issue with Playstation from January 2019
Help with my Playstation issue
First: share to improve GetHuman1956252's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1956252's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman1956252 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1956252 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1956252's own words
Dear GetHuman, ** So here's my problem, I reinstall rainbow six siege (on disc) when it got done downloading I got the error code CE-****-* and this error code meant that the console is having a problem reading from the HDD, but if I click on the application again it would open just fine. Then when I get to the main menu I see "Installation still in progress." And I can't access anything except for situations, the tutorial videos, and the notifications. I checked and see of the game was updated and it was, it was at the latest version *.** (as of now) and there were no other downloads going in my notifications. I tried restoring my license, going into safe mode and rebuild my database, deleting and reinstalling the game, and cleaning off the disc. I tried all of that multiple times and I've gotten nowhere. This is not a problem with any other game I own on disc, please help me.**-Deandre :)
GetHuman1956252 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1956252 fixed the problem
We are waiting for GetHuman1956252 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.