Hello. I just received an email automatically billing my credit card for $**.**. I have...

GetHuman-cderby's customer service issue with Playstation from January 2019

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The issue in GetHuman-cderby's own words
Hello. I just received an email automatically billing my credit card for $**.**. I haven't used my PS* for anything but watching YouTube videos forever. I would like to have the charge removed and discontinue the automatic renewal. I literally got a billing notification * hours ago. I've been a loyal customer for years not even paying attention to the charges to my credit card. Please help.....and thank you.
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Customer service issue
Reported by GetHuman-cderby
Jan 4th, 2019 - 4 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-cderby started working on this issue
Jan 4th 1:09am