Before contacting them, items GetHuman1718298 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1718298's own words
Hi PlayStation support, I was playing NBA*k** with some friends and in the middle of a mypark game I was signed out of my account, I tried to get back on but it kept saying the password was incorrect I have another account called MyMeterDelayed so I went on that account to see if my main account has been hacked. My main account B*jumpman has someone playing in it but it isn’t me, is there anyway you can **** because this isn’t the first time.
GetHuman1718298 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1718298 fixed the problem
We are waiting for GetHuman1718298 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.