I've recently set up the * step veefication on my PlayStation * device in order to up t...

GetHuman-tavianmi's customer service issue with Playstation from November 2018

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The issue in GetHuman-tavianmi's own words
I've recently set up the * step veefication on my PlayStation * device in order to up the security on my account. Although doing this, I've changed my number since then and cannot use the verification process anymore. How do I go about being able to log-in if not remembering my backup code and not being able to use the * step verification process. I am able to prove I have ownership of this accound, I have the email and information to log-in.
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I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman-tavianmi
Nov 30th, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 14055 others
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Timeline
GetHuman-tavianmi started working on this issue
Nov 30th, 2018 2:52am