i called and a weird bot picked up. it said hello the menu has changed. didnt even say...

GetHuman-riderflu's customer service issue with Playstation from November 2018

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The issue in GetHuman-riderflu's own words
i called and a weird bot picked up. it said hello the menu has changed. didnt even say it was sony. then it said u won a free survey put in ur credit cared for * dollars to receive a *** dollar card then it asked me weird online survey questions like "does someone live in ur household thats ** years of age" and those questions. it SPAMMED it. the only option i had was * to say yes or * "if not" i spammed pound at everything hoping it would go away it never did after ** minutes of advertisment and weird promotions and scams i hung up i didnt get any option to speak to any narrator the only options i got were * to say yes to their promotion or * "if not"
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Playstation

Customer service issue
Reported by GetHuman-riderflu
Nov 28th, 2018 - 9 mons ago
I have an issue with Playstation too
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Seen by 1 customer so far
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Timeline
GetHuman-riderflu started working on this issue
Nov 28th, 2018 10:05pm