Season pass and dlc not working. Bassically I think it’s a region lock problem. I got t...

GetHuman-caelansu's customer service issue with Playstation from November 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-caelansu's own words
Season pass and dlc not working. Bassically I think it’s a region lock problem. I got the season pass for fallout * on a Malaysian account while my disc is an Australian one. Now the dlc would not install and just remain on a “waiting to install” limbo forever. I think the solution would be to remove the region lock or change the account region, but I can’t do it manually. Please help me playstation, because if you don’t I’d just have wasted **** bucks. **If you can’t help, I’ll request a refund instead.
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Playstation

Customer service issue
Reported by GetHuman-caelansu
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
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GetHuman-caelansu started working on this issue
Nov 27th, 2018 4:55am
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Nov 27th, 2018 5:59am