Innocent account being robbed

GetHuman1620228's customer service issue with Playstation from November 2018

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The issue in GetHuman1620228's own words
Access our items online ... I have * accts and my kids use the account Forvourfam and a few days ago the account was banned but i never received an email stateing why i need an explanation because we habe spent alot of money on that account and now all there stuff is gone i need a good explanation for this
I want my account open again
I have been a long time customer supporting playstation from the beginning and had all of the systems and i never went with xbox
I have an issue with Playstation too
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Playstation

Trying to play Fortnite
Customer service issue
Reported by GetHuman1620228
Nov 25th, 2018 - 10 mons ago
I have an issue with Playstation too
Fixed
Seen by 11 customers so far
Similar issue to 13268 others
0 customers following this
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1620228 started working on this issue
Nov 25th, 2018 3:49am
GetHuman1620228 shared this issue with followers on Twitter
Nov 25th, 2018 3:55am
GetHuman1620228 shared this issue with your circles on Google+
Nov 25th, 2018 3:57am
GetHuman1620228 shared this issue with friends on Facebook
Nov 25th, 2018 3:57am
GetHuman1620228 indicated the issue is not fixed yet.
Nov 25th, 2018 3:58am