Before contacting them, items GetHuman-bmportin may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-bmportin's own words
My son ordered * pre-ordered games:**Spider Man the Game-$**.***Crew *-$**.****He has gone into his account and canceled the order. I want to verify that my account has been credited for these * items?**Also, he was not authorized to purchase the game, Player Unknown Battleground-$**.**-which he hasn't yet played and I am requesting that it be removed and my accounted credited the purchase price.**Please let me know the outcome of these issues. **Thank you-*Bronwyn Portington
GetHuman-bmportin did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-bmportin fixed the problem
We are waiting for GetHuman-bmportin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.