My PlayStation will randomly disconnect me from the servers on any game I’m playing abo...

GetHuman-tcowling's customer service issue with Playstation from December 2018

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The issue in GetHuman-tcowling's own words
My PlayStation will randomly disconnect me from the servers on any game I’m playing about *-* times a day. I use a LAN cable and have tried several methods to fix this. It is not my Internet as nothing else in my house disconnects. All I have to do is wait * minutes and it’s back up again, but it is extremely annoying as I keep getting disconnected from online games. **I have tried calling PlayStation but they had no idea and tried to blame it on my internet provider.I’m a bit stuck at the moment.
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Playstation

Customer service issue
Reported by GetHuman-tcowling
Dec 5th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 7 customers so far
Similar issue to 14939 others
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Timeline
GetHuman-tcowling started working on this issue
Dec 5th, 2018 6:34pm