I tried to sign in to the playstation network and then found out I already have an acco...
GetHuman-yarinha's customer service issue with Playstation from October 2018
Help with my Playstation issue
First: share to improve GetHuman-yarinha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yarinha's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-yarinha a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-yarinha may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-yarinha's own words
I tried to sign in to the playstation network and then found out I already have an account, then when I tried to log in I relized I don't know the password, so naturally I selected "forgot my password" So I got an E-mail to reset my password, and when I tried to it asked me for my birth date, so I insterted my birth date, and then it told me it's incorrect, and I don't know what to do next. I guess when I first signed in it was years ago and I was too young to have an account of my own so I put a fake birth date and now I don't know which one I put in. Is there any way of chaning it and my password?
GetHuman-yarinha did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-yarinha fixed the problem
We are waiting for GetHuman-yarinha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.