I was playing rainbow and I start getting emails on my po hone about my password being...

GetHuman1380844's customer service issue with Playstation from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1380844's own words
I was playing rainbow and I start getting emails on my po hone about my password being changed and everything and then I get signed out and o get another email saying there was * step verification well I was able to make a new password in time but I cant get a verification code because it's not my number it goes * and I just want it to either send it to my number not the other number or just remove the * step verification
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Playstation

Customer service issue
Reported by GetHuman1380844
Oct 20th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 8284 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1380844 started working on this issue
Oct 20th 1:25pm