I was playing rainbow and I start getting emails on my po hone about my password being...

GetHuman1380844's customer service issue with Playstation from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1380844's own words
I was playing rainbow and I start getting emails on my po hone about my password being changed and everything and then I get signed out and o get another email saying there was * step verification well I was able to make a new password in time but I cant get a verification code because it's not my number it goes * and I just want it to either send it to my number not the other number or just remove the * step verification
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Customer service issue
Reported by GetHuman1380844
Oct 20th, 2018 - 3 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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Email on Account
Date of Birth
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GetHuman1380844 started working on this issue
Oct 20th, 2018 1:25pm