Hi, I purchased Black Ops * on Saturday Oct **th thinking the game had missions and leg...

GetHuman-afparr's customer service issue with Playstation from October 2018

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The issue in GetHuman-afparr's own words
Hi, I purchased Black Ops * on Saturday Oct **th thinking the game had missions and legends to play offline. I do not have access to PlayStation Plus and I am not interested in purchasing the membership as I do not play often enough. I found the marketing material in the PlayStation store not clear enough about the requirements of the game such as having to need PS Plus access. I am a big fun of COD and PlayStation and I love all the other games I have purchased through PS Plus, but I do not want to keep a game I am not able to play. I hope you can solve this issue with a full refund as it was a fair mistake and I will not be able to enjoy the game. Thank you!
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Customer service issue
Reported by GetHuman-afparr
Oct 18th, 2018 - 3 mons ago
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Oct 18th, 2018 5:20am