Everytime I try to run God of War on the disc the console runs the fan like a jet and t...

GetHuman-getampt's customer service issue with Playstation from October 2018

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The issue in GetHuman-getampt's own words
Everytime I try to run God of War on the disc the console runs the fan like a jet and then shuts off before I even get to a menu and goes black. The fan isn't dirty I have already checked. One time I got to the point where a blue screen pops up and says it's overheating before shutting down by itself. Other than that i cannot get the console to run the game at all and this is the only game I currently have that does this.
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Playstation

Customer service issue
Reported by GetHuman-getampt
Oct 18th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-getampt started working on this issue
Oct 18th 12:20am