Before contacting them, items GetHuman-adensart may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-adensart's own words
I recently got an email saying my playstation network account has been permanently banned. I have only just found out that a family member has been using my account (without my knowledge) and has broken certain rules which have resulted in a permanent ban of my account. This is extremely disheartening for me as I love my playstation and gaming on this platform and I've spent hundreds of pounds on content on this account which I may never get back. Is there anyway to undo this?
GetHuman-adensart did not yet indicate what Playstation should do to make this right.
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