I recently got an email saying my playstation network account has been permanently bann...

GetHuman-adensart's customer service issue with Playstation from October 2018

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The issue in GetHuman-adensart's own words
I recently got an email saying my playstation network account has been permanently banned. I have only just found out that a family member has been using my account (without my knowledge) and has broken certain rules which have resulted in a permanent ban of my account. This is extremely disheartening for me as I love my playstation and gaming on this platform and I've spent hundreds of pounds on content on this account which I may never get back. Is there anyway to undo this?
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Playstation

Customer service issue
Reported by GetHuman-adensart
Oct 17th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-adensart started working on this issue
Oct 17th 8:43pm