Hello, I am hoping you all can help me. On Saturday night I had people over at my house...

GetHuman-angyrubi's customer service issue with Playstation from October 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-angyrubi's own words
Hello, I am hoping you all can help me. On Saturday night I had people over at my house. One of my friend's kids was playing Fortnite and I do not know how he was able to purchase a video game that my kids do not use. I did not authorize this purchase and have even gone in to add a password to avoid this happening again. I would like to get a refund on this transaction please. ************ is the transaction ID. The email associated with the account is my husband's email *****@***.com
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Customer service issue
Reported by GetHuman-angyrubi
Oct 11th, 2018 - 3 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-angyrubi started working on this issue
Oct 11th, 2018 9:27pm