i cannot get online i think i got booted offline and i cant get back online it saids my...

GetHuman1219871's customer service issue with Playstation from September 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1219871's own words
i cannot get online i think i got booted offline and i cant get back online it saids my network might be to weak and it dosent work My psan username is Littlesniper***
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Playstation

Customer service issue
Reported by GetHuman1219871
Sep 27th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 6371 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1219871 started working on this issue
Sep 27th 9:28pm