Before contacting them, items GetHuman1184074 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1184074's own words
I need a refund , my card was charged for an automatic renewal, I already got an email saying it was declined and I was okay with that, but once I had money in my account I guess you guys tried again and then took money I was planning to use for something else. So I need a refund right away. Also your website states that your phone call center was open however on voicemail it says you’re closed. Please look into that, because I’ve had a very difficult time trying to get in touch with customer support.
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