i have two playstaions * in my home and i recently purchased the new spiderman game and...
GetHuman1169375's customer service issue with Playstation from September 2018
Help with my Playstation issue
First: share to improve GetHuman1169375's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1169375's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman1169375 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1169375 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1169375's own words
i have two playstaions * in my home and i recently purchased the new spiderman game and i'd like to be able to play it on both, one for me and one for my brother. Problem with that is when i go to share it among the two playstations it does not come up in my library so i am unable to download it, therefore making it seem like it was not purchased.
I'm hoping that playstation will send me a copy of the game for my other playstation or atleast aid me in how i can get it shared between the two.
i've been a customer for over ** years as i started off with the plastation *
I have an issue with Playstation too
How GetHuman1169375 fixed the problem
We are waiting for GetHuman1169375 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.