Before contacting them, items GetHuman-vikkilee may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-vikkilee's own words
My son has a PlayStation account that his uncle set up for him. Unfortunately his uncle thought it would be funny to name it greytooth***, my son is being bullied cos of the name and he's extremely upset I've asked him to get a new account but he's told me he'd lost everything he has spent on there and it's a lot of money is there anyway he can change the name without losing everything he has spent and gained. He's only ** and he's so upset. Can he not transfer it over or is there anything I can do to help him resolve this situation. Thanks
GetHuman-vikkilee did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-vikkilee fixed the problem
We are waiting for GetHuman-vikkilee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.