My grandson is *yrs old use my debit card to purchase things off of PlayStation. Total...

GetHuman-elvettam's customer service issue with Playstation from September 2018

Help with my Playstation issue
The issue in GetHuman-elvettam's own words
My grandson is *yrs old use my debit card to purchase things off of PlayStation. Total to *** dollars with the debit card ending ****. I would like my money refunded on my card and close that account so he can't purchase anything else
GetHuman-elvettam did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-elvettam fixed the problem
I'm calling corporate in the morning . due to the fact you all have yet to refund my money back into my account and i will val the better business bureau and avery one else i can contact. Your service is poor
Please help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman-elvettam
Sep 3rd, 2018 - a yr ago
I have an issue with Playstation too
Fixed
GetHuman-elvettam shared how to fix
Seen by 24 customers so far
Similar issue to 4694 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-elvettam started working on this issue
Sep 3rd, 2018 4:24am
GetHuman-elvettam indicated the issue is not fixed yet.
Sep 3rd, 2018 5:26am
GetHuman-elvettam indicated the issue is not fixed yet.
Sep 3rd, 2018 6:00am
GetHuman-elvettam confirmed the issue is fixed. Hooray!
Sep 4th, 2018 11:23am