Last night, I had to reset our router to add a WiFi extender to my office downstairs...
GetHuman-jlsteen's customer service issue with Playstation from August 2018
Help with my Playstation issue
The issue in GetHuman-jlsteen's own words
Last night, I had to reset our router to add a WiFi extender to my office downstairs. Since then, my boys have been unable to access their PSN account.**Whenever they try to play something, it just has a warning that says: "Account Lockout*Password Reset - Cannot sign in. Either your account has been locked sue to multiple failed sign-in attempts, or your password needs to be reset due to security reasons."**There is another paragraph about trying again later or checking for an email sent to me... but we have been trying all morning to resolve this with no success!?**How can we fix this!?
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