been locked out of my account don't remember the birth date on the account

GetHuman937916's customer service issue with Playstation from August 2018

Help with my Playstation issue
The issue in GetHuman937916's own words
The problem: been locked out of my account don't remember the birth date on the account
GetHuman937916 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman937916
Aug 1st, 2018 - 4 mons ago
I have an issue with Playstation too
Fixed
Seen by 6 customers so far
Similar issue to 2999 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman937916 started working on this issue
Aug 1st 6:28pm
GetHuman937916 indicated the issue is not fixed yet.
Aug 1st 6:29pm