My name is Barbara Doyle and my grandson got access to my checking account and using my...

GetHuman903490's customer service issue with Playstation from July 2018

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The issue in GetHuman903490's own words
My name is Barbara Doyle and my grandson got access to my checking account and using my account to purchase playstation service. He does not have authority to do so and please do not allow any further transactions with the checking account number ending **** from TCF bank. I just looked at my statement and notice there is a recent charge of $*.** which was not authorized or approved by me. Any further transaction should be stopped immediately.
GetHuman903490 did not yet indicate what Playstation should do to make this right.
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How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
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Customer service issue
Reported by GetHuman903490
Jul 21st, 2018 - a yr ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 2437 others
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Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number
GetHuman903490 started working on this issue
Jul 21st, 2018 4:50pm