Saturday my nephews account was hacked. He had about ** games stored. He spoke to the...

GetHuman-sdaddari's customer service issue with Playstation from June 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-sdaddari's own words
Saturday my nephews account was hacked. He had about ** games stored. He spoke to the * boys who said they did this who are supposed to be his friends. they said they would return it in about a week. This is not acceptable. ** year old boys aren't real smart and now my nephew knows why we keep telling him not to give your information to anyone. I can give you my nephews information: username was *****@***.com His password was : pigontheloose*. The username of his friends is: juni*david*. I would like a stern note from playstation to them they must return it or there will be unpleasant consequences.
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Playstation

Customer service issue
Reported by GetHuman-sdaddari
Jun 25th, 2018 - 4 mons ago
I have an issue with Playstation too
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Seen by 5 customers so far
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GetHuman-sdaddari started working on this issue
Jun 25th 7:23pm