I was trying to but something on PlayStation and I wasnt funded the money, I got two em...

GetHuman-landonwh's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman-landonwh may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
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The issue and preferred resolution, in GetHuman-landonwh's own words:
I was trying to but something on PlayStation and I wasnt funded the money, I got two emails from gmail saying the the money was added, but there wasnt $**, so I added another $** thinking I didnt do it right, but a few days later my credit card transactions said i spent $** on playstation store. Id like this issue to be fix by the $** that I didnt get to be added back to my credit card, this isnt the first time I didnt recieve the money I put in your console.
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-landonwh
Jun 25th, 2018 - 2 mons ago
I have an issue with Playstation too
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Seen by 1 customer so far
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GetHuman-landonwh started working on this issue
Jun 25th 1:33pm