I demand a refund of the the ** (twelve) purchases which my ** yrs son unknowingly and...

GetHuman-u_hjulma's customer service issue with Playstation from June 2018

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The issue in GetHuman-u_hjulma's own words
I demand a refund of the the ** (twelve) purchases which my ** yrs son unknowingly and without my consent has made - as the PS* game Fortnite automatically and without further approval converts real Money to V-Bucks as quickly as the V-Bucks is spend.*To prevent that from happening I had used a preventive measure on my Visa Credit Card, that transactions on the internet was disallowed so I am going to ask my bank to stop the payment monday - but as I understand the issue from userforums on the net, my sons PSN account will be blocked it I request my bank to so, so first, I'd like to ask SONY*PSN*Playstation.com to refund and reverse the credit Card transactions related to purchase orders: ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************ all made on june ** for Online ID: xjoke-adm and amounting to DKK **** in total.*I find it apaling and disgusting that just because Credit Card details are added for a single transaction, that the system just automatically and whithout anybody being able to foresee or realize it, allows transactions of this kind!

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Playstation

Customer service issue
Reported by GetHuman-u_hjulma
Jun 23rd, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1557 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-u_hjulma started working on this issue
Jun 23rd, 2018 2:44pm
GetHuman-u_hjulma indicated the issue is not fixed yet.
Jun 24th, 2018 9:08pm