It has been * days since my account got hacked *I emailed playstation support and i sen...

GetHuman-princetu's customer service issue with Playstation from June 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-princetu's own words
It has been * days since my account got hacked *I emailed playstation support and i sent them every details they asked me*Now they are telling me to get in line with them *I feel so disappointed about their service *When i tried live chat,i got a message saying i got blocked from the chat*When i tried to call them,i wait ten minutes and still no reply *Im fed up with their slow and careless service*The reference number of my case is ******-*******Im just surprised that they don't care about their customer's account
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Playstation

Customer service issue
Reported by GetHuman-princetu
Jun 14th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 20 customers so far
Similar issue to 1207 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-princetu started working on this issue
Jun 14th, 2018 2:18pm
GetHuman-princetu indicated the issue is not fixed yet.
Jun 14th, 2018 3:34pm