So I'm trying to login to my friends account but it keeps on saying , Cannot sign in. A...

GetHuman640133's customer service issue with Playstation from April 2018

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Help with my Playstation issue
Before contacting them, items GetHuman640133 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman640133's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman640133 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman640133's own words:
So I'm trying to login to my friends account but it keeps on saying , Cannot sign in. Ask your family manager for help.*For ur child to sign in, u must sign in to ur account and accept the Terms Of Service*
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman640133
Apr 29th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 2464 others
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Timeline
GetHuman640133 started working on this issue
Apr 29th 8:09pm