My name is Wesley Truitt. I have had a membership with you guys for a couple of years...

GetHuman4479542's Refund a Charge issue with Planet Fitness from March 2020

Help with my Planet Fitness issue
First: share to improve GetHuman4479542's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4479542 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4479542's own words
My name is Wesley Truitt. I have had a membership with you guys for a couple of years. A year ago I got stationed overseas in the military I have tried on several occasions in the year to cancel my membership but you guys keep charging me. I don’t think it’s fair. And now this morning I received a charge for membership in the gym is closed because of the coronavirus. If you guys are not open why am I getting charged? I need a refund for the last years dues or as much as you can refund me. I am very frustrated with this process. I am over here in Germany serving our country but I have to deal with this headache. Please refund me my money and cancel my membership.

GetHuman4479542 did not yet indicate what Planet Fitness should do to make this right.

How GetHuman4479542 fixed the problem

We are waiting for GetHuman4479542 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Planet Fitness

Refund a Charge issue
Reported by GetHuman4479542
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1153 others
0 customers following this


GetHuman4479542 started working on this issue
Mar 17th 1:27pm
GetHuman4479542 indicated the issue is not fixed yet.
Mar 18th 3:18pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers