My name is Wesley Truitt. I have had a membership with you guys for a couple of years...

GetHuman4479542's Refund a Charge issue with Planet Fitness from March 2020

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The issue in GetHuman4479542's own words
My name is Wesley Truitt. I have had a membership with you guys for a couple of years. A year ago I got stationed overseas in the military I have tried on several occasions in the year to cancel my membership but you guys keep charging me. I don’t think it’s fair. And now this morning I received a charge for membership in the gym is closed because of the coronavirus. If you guys are not open why am I getting charged? I need a refund for the last years dues or as much as you can refund me. I am very frustrated with this process. I am over here in Germany serving our country but I have to deal with this headache. Please refund me my money and cancel my membership.

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Planet Fitness

Refund a Charge issue
Reported by GetHuman4479542
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1153 others
0 customers following this

Timeline

GetHuman4479542 started working on this issue
Mar 17th 1:27pm
GetHuman4479542 indicated the issue is not fixed yet.
Mar 18th 3:18pm

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