We're sorry to hear that you had an unpleasant experience at one of our Planet Fitness locations. Do keep in mind that Planet Fitness prides itself on maintaining a Judgement Free Zone for all members. To report an issue, you can go directly to the 'Contact Us' link available on this page. There you'll find a form where you can submit your complaint. Give as much detailed information as possible so that your complaint can be properly addressed. Rest assured, your feedback is important to us as we strive to maintain a positive environment for everyone.
Asked May 17, 2024 12:53 AM