I had cancelled my membership inside the planet fitness I only had it a month bec at u...
GetHuman4304425's Refund a Charge issue with Planet Fitness from January 2020
Help with my Planet Fitness issue
First: share to improve GetHuman4304425's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4304425's own words
I had cancelled my membership inside the planet fitness I only had it a month bec at use I was moving to another location and did not want to jeopardize my membership. I spoke with a female representative I asked her constantly if I need to fill out a form or anything because I had bought my bank account back along with my identification she said no I asked constantly and I said okay I do not want this to jeopardize my membership cause I want to keep it stable so I can join in another city. My fianc* and niece said thru remember they were with me when I went to cancel it and kept asking they are my witnesses. My fees have calculated to $*** and I want those fees waived so I can join again in my new location McDonough ga. I even asked the Representative again do I also need to call my bank and tell them to stop the payments allowance from planet fitness she said no it will automatically have stopped payments with no delinquencies. Now I have this high fee on my planet fitness membership due to this mistake I am very depressed about this cause I took care of this personally. The location was riverdale ga and I need this resolved ASAP please I was just diagnosed with diabetes and I need to utilize my membership to stay healthy with this illness. I am already depressed from this disease and now to hear this about my membership is more depressing I already had counseling for suicidal about this sickness. Please offer me some assistant Asap. (***)***-****. Plus my blood pressure was slightly high as well I have to work out to stay healthy for my well being and life. I need a solution to this matter resolved immediately. I need to get my membership back on the right track.
GetHuman4304425 did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman4304425 fixed the problem
We are waiting for GetHuman4304425 to fix the problem and share the solution with the rest of us customers.
Please help with my Planet Fitness issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Planet Fitness customer problems.