I walked in as any typical day in the gym I go every single day and I always use the bl...

GetHuman4281802's Refund a Charge issue with Planet Fitness from January 2020

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The issue in GetHuman4281802's own words
I walked in as any typical day in the gym I go every single day and I always use the black card benefits I always use the massage chairs, and today I happened too ask for one and the manager stepped me aside, he accused me of stealing tokens with no proof, and I had a employee back me up saying that hes always never had a problem with me using them, then I was getting disrespected and then thats where I started getting angry , I want my money back I just payed my membership not even a week ago

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Planet Fitness

Refund a Charge issue
Reported by GetHuman4281802
Jan 23rd, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1134 others
0 customers following this

Timeline

GetHuman4281802 started working on this issue
Jan 23rd 1:14am