I have ve cancelled memberships for my five and me in November but fees was still deduc...

GetHuman4167880's customer service issue with Planet Fitness from December 2019

Help with my Planet Fitness issue
First: share to improve GetHuman4167880's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4167880 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4167880's own words
I have ve cancelled memberships for my five and me in November but fees was still deducted end December.

GetHuman4167880 did not yet indicate what Planet Fitness should do to make this right.

How GetHuman4167880 fixed the problem

We are waiting for GetHuman4167880 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Planet Fitness customer problems.
What Is the Planet Fitness Cancellation Policy?How Do I Join Planet Fitness?How Do I Cancel My Planet Fitness Membership?How Do I Freeze My Planet Fitness Gym Membership?How Do I Move My Planet Fitness Membership?
Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Planet Fitness

Customer service issue
Reported by GetHuman4167880
Dec 29th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 1124 others
0 customers following this

Timeline

GetHuman4167880 started working on this issue
Dec 29th, 2019 7:01am