I have bank statements that I made a payment to Planet Fitness on ******** and the annu...

GetHuman-jdhoskie's customer service issue with Planet Fitness from March 2019

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The issue in GetHuman-jdhoskie's own words
I have bank statements that I made a payment to Planet Fitness on ******** and the annual fee in January. One of the associates at my club informed me that I have accrued late charges and my annual fee that accumulates to $** dollars. I would like to see if I could get the late fees waived and pay the past due balance. I am attempting to contact you all because the manager is unavailable. I was there yesterday ********** she was not there. I also called this morning ********** and she's not there. Please advise.
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Planet Fitness

Customer service issue
Reported by GetHuman-jdhoskie
Mar 13th, 2019 - 5 mons ago
I have an issue with Planet Fitness too
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GetHuman-jdhoskie started working on this issue
Mar 13th 2:06pm