I have an account with pf. I'm a disabled veteran and gave my information to pay. I re...

GetHuman2159125's customer service issue with Planet Fitness from February 2019

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The issue in GetHuman2159125's own words
I have an account with pf. I'm a disabled veteran and gave my information to pay. I receive my money once a month on the first of the month and recently had two ** dollar overdrafts which was not replaced by anyone. I feel that it should be the responsibility of pf to refund my overdraft fees that I should not have to lose because your company want to take money out of my account in the middle of the month instead of the first of the month. I also would like to be billed on the first of the month instead of the middle of the month. My pay is every first of the month or I will have to find some where else to workout. Thank you
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Planet Fitness

Customer service issue
Reported by GetHuman2159125
Feb 7th, 2019 - 3 mons ago
I have an issue with Planet Fitness too
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Seen by 6 customers so far
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GetHuman2159125 started working on this issue
Feb 7th 11:51pm