Pinterest Customer FAQ

To recover your Pinterest username and password, go to the login page and select "Forgot your password?" You will be prompted to enter the email address associated with your account. Pinterest will then send you an email to reset your password. If you've forgotten your username, check your email for any Pinterest notifications as they typically include your username. If you're still having issues, it would be best to go through the account recovery process, which can be initiated from the login page, by selecting "Forgot your password" and entering your email to proceed.

Pinterest doesn't offer live phone support. However, you can contact Pinterest customer support by submitting a support request form on their Help Center website. Simply select the issue category that best matches your concern and fill out the necessary information. After submitting the form, a member of Pinterest's support team will contact you via email to help resolve your issue.

We're sorry to hear about your concerns regarding your order. However, please note that Pinterest is a platform for discovering ideas such as recipes, home and style inspiration, and more. We don't directly sell products or handle orders. If you saw the product on Pinterest, you most likely made the order from an external website. We would advise you to check your email for an order confirmation or receipt, or contact the seller or website directly where you placed the order. You may also want to check your credit card or PayPal statements for more information.

Pinterest supports several payment methods for purchasing ads, including Credit cards (Visa, MasterCard, American Express, Discover, JCB), Debit cards with a Visa or MasterCard logo, and PayPal for customers in the U.S and certain countries. We recommend you double-check your card details to ensure they are correct. If the issue persists, consider switching to a different payment method supported by Pinterest. Please note, prepaid cards are not accepted.

Pinterest does not directly sell products, including embroidery patterns. Rather, it serves as a platform to discover, share, and save ideas. You would likely find many embroidery patterns by searching on Pinterest, and some of these might link to external websites where you can purchase patterns. However, it's important for users to note that any transaction takes place on those external websites, not on Pinterest itself.