I was at the adoption event @ **** E Golf road in Schaumburg. I had just witnessed a re...

GetHuman2946023's Complaint issue with PetSmart.com from May 2019

Help with my PetSmart.com issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2946023's own words
I was at the adoption event @ **** E Golf road in Schaumburg. I had just witnessed a representative from Fortunate Pooches be so incredibly RUDE to a customer there and started yelling at her! I have never witnessed anything like this ever. I can not believe you would allow someone like this to have an adoption event at your store. *I totally agree with this lady that he was yelling at though. She asked what organization he was with and asked about the health of the puppy he had there considering the puppy was pooping blood. He went off on her yelling saying "I don't have to tell you who I'm with". Is this seriously how you screen adoption organizations? I have donated thousands of dollars to rescues and I will guarantee you that I will never drop a dime in your bucket ever. Nor will I come back to PetSmart.

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PetSmart.com

Complaint issue
Reported by GetHuman2946023
May 18th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 99 others
0 customers following this

Timeline

GetHuman2946023 started working on this issue
May 18th, 2019 6:22pm
GetHuman2946023 shared this issue with others over email
May 18th, 2019 6:22pm
GetHuman2946023 shared this issue with friends on Facebook
May 18th, 2019 6:23pm
GetHuman2946023 indicated the issue is not fixed yet.
May 19th, 2019 10:07pm
GetHuman2946023 indicated the issue is not fixed yet.
May 19th, 2019 10:07pm
GetHuman2946023 indicated the issue is not fixed yet.
May 20th, 2019 10:19am

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