Password reset needed

GetHuman-lucasken's Can't Login issue with PayPal from August 2020

Help with my PayPal issue
First: share to improve GetHuman-lucasken's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-lucasken's own words
I've been having serious difficulty trying to login to my PayPal account - *****@***.com. I've tried password reset but it seems like the only option available to me is to receive a password reset through the phone number I used to open my account which is no longer available to me as it is a very old phone number. Please I've not been about to use my PayPal account for the past * months now and I would real Thank you for the kind gesture.

GetHuman-lucasken did not yet indicate what PayPal should do to make this right.

How GetHuman-lucasken fixed the problem

We are waiting for GetHuman-lucasken to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Can't Login issue
Reported by GetHuman-lucasken
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 30991 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-lucasken started working on this issue
Aug 3rd, 2020 9:47pm
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 4th, 2020 7:04am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 9th, 2020 7:41am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 9:47am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 10:10am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 10:49am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 10:52am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 10:58am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 11:02am
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 12:05pm
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 12:12pm
GetHuman-lucasken confirmed the issue is fixed. Hooray!
Aug 10th, 2020 12:18pm
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 12:25pm
GetHuman-lucasken indicated the issue is not fixed yet.
Aug 10th, 2020 12:50pm