Over a period of a week, I viewed many eyeglass frames on Zeelool, and on or about...

GetHuman5024122's Dispute a Charge issue with PayPal from July 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5024122's own words
Over a period of a week, I viewed many eyeglass frames on Zeelool, and on or about ********* I authorized the purchase of item *ZOM******-** (frames only) for $**.** plus $*.** total $**.** invoice **********, trans.* **N*****VR******H. I received, frame *ZOM******-** double the week of ******* and prior to the delivery. Prior to this order, I received * other frames and a pair of sunglasses none of which were ordered, but have been deducted from my checking account* *On ******* frame NIHO ************, invoice **********, trans. * OKT*****KJ******K purchase details Calgaryx*, item *NVFPoo****-**, price $**.**.*Zeelool on ******* for $**.**, item *FPO***-**, Tallulah Cat Eye Black Glasses, invoice ID**********, trans. **S*****NK******E.**Zeelool on ******* for $**.**, item *ZOM******-** Maxwell Cateye Black, invoice ID **********, trans **N*****VE******H.*Zeelool on ******* for $**.**, item *ZOM******-** Maxwell Cateye Black, invoice ID **********, trans. **BT******S******V.**Zeelool on ******* for $**.** total, item *FPO***-** Makayla Square Tortoise Glasses $**.** item *FPO***-** and Tallulah Cat Eye Black $**.** item *FPO***-**, Invoice ID **********, trans. *OHT*****YP******U these items on this invoice were charged to me I never ordered or received. *Each pair of the above mention frames were without prescription Due to this chaotic business transaction I used the first frame that came to my home due to my need to replace my prescription glasses. *I am due a refund of $***.**, I only attempted was to get a frame and replace prescription thru the Veterans Administration optical department. I am on a fixed income and $***.** is almost half of my monthly deposit. I sent an email with no response and I tried many times to call with the phone number provided. Please assist in getting my money returned and to contact Zeelool.Inc to stop sending frames and charging my account. You can contact me @ ***-***-*****Regards, Vernita Howell

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Dispute a Charge issue
Reported by GetHuman5024122
Jul 3rd, 2020 - 2 years ago
Not resolved
Seen by 68 customers so far
Similar issue to 28018 others
0 customers following this


GetHuman5024122 started working on this issue
Jul 3rd, 2020 1:52am
GetHuman5024122 indicated the issue is not fixed yet.
Jul 3rd, 2020 8:57am
GetHuman5024122 indicated the issue is not fixed yet.
Jul 3rd, 2020 9:03am