Over a period of a week, I viewed many eyeglass frames on Zeelool, and on or about...

GetHuman5024122's Dispute a Charge issue with PayPal from July 2020

Help with my PayPal issue
First: share to improve GetHuman5024122's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5024122 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5024122's own words
Over a period of a week, I viewed many eyeglass frames on Zeelool, and on or about ********* I authorized the purchase of item *ZOM******-** (frames only) for $**.** plus $*.** total $**.** invoice **********, trans.* **N*****VR******H. I received, frame *ZOM******-** double the week of ******* and prior to the delivery. Prior to this order, I received * other frames and a pair of sunglasses none of which were ordered, but have been deducted from my checking account* *On ******* frame NIHO ************, invoice **********, trans. * OKT*****KJ******K purchase details Calgaryx*, item *NVFPoo****-**, price $**.**.*Zeelool on ******* for $**.**, item *FPO***-**, Tallulah Cat Eye Black Glasses, invoice ID**********, trans. **S*****NK******E.**Zeelool on ******* for $**.**, item *ZOM******-** Maxwell Cateye Black, invoice ID **********, trans **N*****VE******H.*Zeelool on ******* for $**.**, item *ZOM******-** Maxwell Cateye Black, invoice ID **********, trans. **BT******S******V.**Zeelool on ******* for $**.** total, item *FPO***-** Makayla Square Tortoise Glasses $**.** item *FPO***-** and Tallulah Cat Eye Black $**.** item *FPO***-**, Invoice ID **********, trans. *OHT*****YP******U these items on this invoice were charged to me I never ordered or received. *Each pair of the above mention frames were without prescription Due to this chaotic business transaction I used the first frame that came to my home due to my need to replace my prescription glasses. *I am due a refund of $***.**, I only attempted was to get a frame and replace prescription thru the Veterans Administration optical department. I am on a fixed income and $***.** is almost half of my monthly deposit. I sent an email with no response and I tried many times to call with the phone number provided. Please assist in getting my money returned and to contact Zeelool.Inc to stop sending frames and charging my account. You can contact me @ ***-***-*****Regards, Vernita Howell

GetHuman5024122 did not yet indicate what PayPal should do to make this right.

How GetHuman5024122 fixed the problem

We are waiting for GetHuman5024122 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Dispute a Charge issue
Reported by GetHuman5024122
Jul 3rd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 28018 others
0 customers following this

Timeline

GetHuman5024122 started working on this issue
Jul 3rd 1:52am
GetHuman5024122 indicated the issue is not fixed yet.
Jul 3rd 8:57am
GetHuman5024122 indicated the issue is not fixed yet.
Jul 3rd 9:03am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians