PayPal sides with seller because they can provide a tracking number.

GetHuman-sdchubs's customer service issue with PayPal from April 2020

Help with my PayPal issue
Before contacting them, items GetHuman-sdchubs may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-sdchubs's own words
All I wanted was a tracking number in order to be home for the delivery, since items weight is over ***lbs my UPS driver would have put it right inside the door for me. ... PLEASE HELP!*PLEASE READ!********* I ordered a**Health Gear Big and Tall Heat Massage Inversion Table* $***.** *item weight* *** LBS*My item was purchased from:* http:**mallflashsale.com****-***-**** (not in service) *********** I contacted PayPal, I had not received a tracking number from the seller.* **Seller- no* sale llc., is a FRAUD!. *They gave PayPal a UPS tracking number of *Z****************. which said package was delivered on *********.* *I had not received any packages on ********* or any other date from this seller.*I contacted UPS regarding this delivery, they said for PayPal to contact them at ***-***-**** and they can disclose the delivery information to PayPal, proving the above tracking number was not intended for me.*Here is the delivered package information for the above tracking number**Weight *.** LBS*Service UPS Ground*Shipped * Billed On ***********Delivered On* ********** *:** A.M.*Delivered To ROLLING MEADOWS, IL , US*Received By J HILL*Left At Dock*Reference Number(s) ********, MN******-*, **, GND, UP*I have tried to contact the seller at*******@***.com, and no response.*Someone, PLEASE HELP.
I ordered this for lower back issues. Hoping this would give me some relief from lower back pain.
I would love to get my inversion table, but don't think that will happen with this seller. I don't have the money to buy another one. So I'm hoping PayPal will look into this issue further so maybe I can get a refund in order to find another inversion table.
I joined PayPal in ****, and try to use as often as I can. Never had this kind of issue before.
I have tried to call the seller, and found out the number is out of service. Also tried to email the seller and no response.
How GetHuman-sdchubs fixed the problem

We are waiting for GetHuman-sdchubs to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Health Gear Big and Tall Heat Massage Inversion Table
Customer service issue
Reported by GetHuman-sdchubs
Apr 29th, 2020 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 22821 others
0 customers following this

Timeline

GetHuman-sdchubs started working on this issue
Apr 29th 12:48pm
GetHuman-sdchubs indicated the issue is not fixed yet.
Apr 29th 7:20pm
GetHuman-sdchubs indicated the issue is not fixed yet.
Apr 29th 8:01pm
GetHuman-sdchubs indicated the issue is not fixed yet.
May 6th 9:43am
GetHuman-sdchubs indicated the issue is not fixed yet.
May 6th 10:52am
GetHuman-sdchubs shared this issue with followers on Twitter
May 6th 10:52am
GetHuman-sdchubs indicated the issue is not fixed yet.
May 6th 10:59am
GetHuman-sdchubs shared this issue with followers on Twitter
May 6th 10:59am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians