I rec'd a bill from a collection agency for $**. They say I owe you the $**. Why, what...

GetHuman2900633's customer service issue with PayPal from May 2019

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The issue in GetHuman2900633's own words
I rec'd a bill from a collection agency for $**. They say I owe you the $**. Why, what is this for? Have called PayPal no. Several times. First time the agent told me to go to Walmart and buy a google card and give her the security no on the back of the card. Sounded pretty scammy so I called. Ack and the agent said I didn't owe anything. I want to know what is going on. If I owe anything why wasn't it handled in the usual way and why wasn't I notified instead of being turned over to collection
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PayPal

Customer service issue
Reported by GetHuman2900633
May 21st, 2019 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 5 customers so far
Similar issue to 40003 others
0 customers following this
Timeline
GetHuman2900633 started working on this issue
May 21st 5:56pm
GetHuman2900633 indicated the issue is not fixed yet.
May 22nd 3:13pm